Return and Refund Policy

Effective Date: March 21, 2025

Business Name: Soreolo

Contact Email: Soreolo@outlook.com

Soreolo (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. What Information We Collect

We may collect:

Personal Info: Name, email, phone number, billing/shipping address, payment info

Account Info: Username, password (if account creation is available)

Usage Data: IP address, browser, pages visited

Cookies: To improve your experience and monitor performance

2. How We Use Your Information

We use your info to:

Process and ship orders

Communicate about orders or support

Send promotional emails or texts (with your permission)

Improve our services and protect against fraud

3. Email & SMS Marketing

By signing up, you consent to receive marketing content via email or SMS.

Unsubscribe by clicking “unsubscribe” in any email

Opt-out of texts by replying “STOP”

4. Sharing Information

We don’t sell your info. We may share it with:

Payment processors, shipping carriers

Legal authorities if required

5. Cookies

Used to:

Save preferences

Track site performance

Personalize your experience

You can manage cookies in your browser settings.

6. Your Rights

You may:

Access or update your info

Request deletion

Opt. out of marketing at any time

7. Children’s Privacy

We do not knowingly collect information from anyone under 13 years old.

8. Policy Changes

We may update this policy. Changes will appear here with a new effective date.

9. Contact

Questions? Email Soreolo@outlook.com